Contact

Questions about an order, a product, shipping, or a return? We’re here to help.

We typically respond within 1–2 business days. Messages received on weekends or public holidays will be handled starting on the next business day.

Existing Orders

If you’re contacting us about an existing order, please include your order number and the email address used at checkout so we can assist you more quickly.

Damaged, Defective, Incorrect, or Missing Items

If your order arrives damaged, defective, incorrect, or incomplete, please contact us within 7 days of the delivery date.

To help us review the issue, please include your order number and, where relevant, clear photos of the item, the affected area, and the outer packaging.

Please review our Refund Policy for full details on issue support, replacements, and refunds.

Product Questions

If you have a question about materials, dimensions, weight, finish, or another product detail, send us the product name or link and we’ll be happy to help.